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Tweed City
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  3. Amenities and Services

Amenities and Services

We’re here to help you at Tweed City. See below a number of services available to assist you during your visit.

Customer Service Desk

For more information about our centre and services available, visit our Customer Service Desk located near Cotton On.

We can also be contacted by phone on 07 5523 6100.

Our Customer Service team can assist with the following:

  • Store location assistance
  • Purchasing Tweed City Gift Cards
  • Community information and services
  • Free mobility equipment hire
  • Lost and found property
  • Public transport information.

Parents / Family Rooms

To assist families during their visit, we have four Parents / Family Rooms, including baby changing facilities for your convenience.

Public and Accessible Toilets

There are four public amenities at Tweed City.

We have four accessible toilet facilities available. These can be found near Woolworths, in The Cove outside Bay Pho and The Coffee Club, outside Mathers Shoes and near Coles.

Mobility Equipment Hire

To ensure your shopping experience is comfortable, Tweed City offers customers complimentary wheelchair and motorised scooter hire. On pick-up you will need to provide proof of identification in the form of a valid photo ID. Bookings can be made by contacting our Centre Management team on 07 5523 6100.

Tweed City Gift Cards

Tweed City Gift Cards are available for purchase at the Customer Service Desk. They can be redeemed at any participating retailer, restaurant or other location where EFTPOS is accepted.

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